Ok, another note for myself if I ever get this degree and become something similar to a manager.
From my OB book: "Managers must explain the reasons why a decision is made."
It states, and rightly so, that employees are more committed to the change and more supportive when the "why" is explained. Instead of speaking to workers on a one-way path of communication people need to be respected and listened to.
Duh! Either today's managers have forgotten what it's like to be an 'underling' or they never were one. Or they're so full of their "power" that they like squashing everyone they can. I'm kind of jaded so I'm going with the latter.
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